Privacy Policy

Last Updated:

1. Introduction

Welcome to DropsTCG ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our Service.

Information You Provide:

• Account Information: Username, email address, phone number, and password
• Profile Information: Avatar, preferences, and settings
• Transaction Information: Purchase history, payment methods, and billing addresses
• Communication Data: Messages, feedback, and support requests
• Shipping Information: Delivery addresses for physical card shipments

Information Automatically Collected:

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: How you interact with the Service, features used, time spent
• Log Data: IP address, browser type, access times, and pages viewed
• Location Data: General location based on IP address (if permitted)

3. How We Use Your Information

We use the information we collect for various purposes:

• To provide, maintain, and improve our Service
• To process transactions and send related information
• To manage your account and provide customer support
• To send you technical notices, updates, and support messages
• To respond to your comments, questions, and requests
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues and fraud
• To personalize your experience and provide relevant content
• To comply with legal obligations and enforce our terms
• To send promotional communications (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Service Providers: We may share information with third-party vendors who perform services on our behalf (payment processing, data storage, analytics)
• For Legal Reasons: We may disclose information if required by law, court order, or government regulation
• To Protect Rights: We may share information to protect our rights, property, or safety, or that of our users
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share information with your explicit consent

All third parties are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than providing services to us.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Account information is retained while your account is active. Transaction records may be retained for legal and accounting purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your information
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent where processing is based on consent
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries. We will ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

11. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.